Dicetek is a global IT solutions provider, headquartered in Singapore with over 250+ professionals working globally with established offices in USA, Middle East (Dubai) and India (Chennai) as Off-shore development Centre

Dicetek is primarily focused and expertise in providing IT Solutions and IT Consulting / professional services across various industry segments such as Logistics, Supply Chain, Manufacturing, procurement and Sales automation.

We represent proven product companies as Value Added Partners (VAP) in Singapore and Middle East.

In dicetek, we strive to ensure our customer’s vision a reality by providing a high quality, technical solutions and services.

We uphold the values of committed, customer-driven, Quality and total solutions to the customers.

Subsidiaries

Dicetek Inc., Naperville IL, USA
Dicetek LLC, Dubai

Responsibilities:

• Responsible for day to day support of MS Dynamics AX
• Responsible for training clients, testing software and modifications, providing client support and consultation to Microsoft Dynamics AX Solutions
• The Dynamics AX | AXAPTA Support Consultant will join an established team of business applications support professionals and will be required to perform 1st and 2nd line support, testing of applications, user acceptance testing | UAT and assisting with the implementation of Dynamics AX.
• The Dynamics AX | AXAPTA Support Consultant must demonstrate experience with Dynamics AX 4.0 &/or AX 2009, together with excellent communication and interpersonal skills and high level analysis skills.
• Works as part of the Support Team responsible for providing client support in relation to the Microsoft Dynamics AX solutions
• Supervises the resolution of support queries on customer applications and to provide telephone support
• Serves as a primary customer support liaison between company and customer
• Ensure clients get a reasonable response to their requests as per Employer’s published support offering
• Provide support for customer requests and quoting for any custom work
• Ensure recording and ongoing monitoring of all incoming request issues in the support system
• Ensure timely responses to client requests for support, according to urgency of the issue

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Required skill(s): MS Dynamics Axapta.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in IT/Computer - Software or equivalent. Job role in Software Engineer/Programmer or System Analyst.
• 1 Full-Time positions available.