Teledirect is part of the global WPP Group, one of the world’s largest communication groups, which includes companies such as OgilvyOne, Wunderman, Young & Rubicam and J Walter Thomson.
We are an award winning outsourced contact centre and has implemented over 4,500 projects in Asia since 1995, including many regional programs involving customers across 20 Asia Pacific countries and the world.
Teledirect is also recognized as one of the top 100 outsourcers in the world where it is part of Global Services Media’s GS100 consecutively in year 2008, 2009 and 2010.
To accelerate your career, join the Gold Award Winning Contact Centre now!
Be part of The Gold Award Winning Contact Center
Customer Service Executive
East Responsibilities:
-
Handle inbound enquiries, feedback and provide resolutions to customers over the phone or via emails relating to renowned product
-
Provide accurate and efficient support work relating to the renowned product
Requirements:
-
Minimum GCE ‘O’ Level / Diploma or Degree holder with strong exposure to customer-oriented environment, preferably with call centre experience
-
Effectively bilingual and articulate with a strong command of spoken and written English and Chinese to handle Chinese documents
-
Ability to speak conversational fluent Taiwan Min Nan is an added advantage to liaise with Taiwanese client
-
Strong command of written English and Chinese
-
Ability to build rapport with customers and to understand their needs
-
Excellent communication and interpersonal skills
-
Possess good PC and internet skills
-
Willing to perform staggered shifts including weekends and public holidays
-
Welcome Singaporean, Singapore PR and Taiwanese
-
Working Location Chai Chee (East Area)
Interested applicants, please email a detailed copy of your resume and salary expectation in MS Word format to:
**We regret that only shortlisted candidates will be notified.
|
Company Information
Email to Friends
View Similar Jobs
All Jobs From Company
Save This Job
View Salary Report
Report Advertisement