Assist in running and overseeing the smooth running of day-to-day operations
Lead the team to achieve the department's KPI goals
Prepare, maintain and update documentation of processes
To ensure work processes are in compliance with documented procedures
Ensure timely processing of all inbound and outbound activities
Supervises and monitors the performance of employees
Provide on-the-job training to warehouse staff
Perform inventory reconciliation on stock discrepancy
Update WMS on stocks return and follow-up system updates of closeout items
Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports
Highlight to Operations Manager for any irregularity in the warehouse