ELITE HR SERVICES PTE. LTD.
Licence No: 12C5424
A multi-national organization in the crane business is looking for talented and ambitious individuals to be part of a dynamic team as
SERVICE ADMINISTRATORS / SALES SUPPORT OFFICERS West Responsibilities:
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To support with customers on their service requirement, submit quotations. Manage inbound and outbound calls and emails relating to service.
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To receive service reports from technicians/engineers, compute billable hours and compile for monthly reporting.
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To invoice customers upon completion of service jobs
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To generate preliminary monthly report
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To arrange all travel/logistics/visa matters for service department
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Co-ordinate with parts department on parts ordering required by technicians/engineers
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To support and train regional offices in service admin process
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Provide administration support to the service manager & service team
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Follow up on payment collection for cash term, deposit, T/T and L/C issuing. (for sales support officer)
Requirements:
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Able to speak and understand English and Mandarin in order to liaise with Mandarin speaking clients
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Good software skills for generating reports
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Possess strong analytical skills in the evaluation of reports of technical issues, research findings; and/or output of a system/process etc;
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Minimum ‘O’ Level, Diploma or equivalent
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Good knowledge and a passion for customer service
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Possess good communication skills and interpersonal skills
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Must posess good acknowlege of export procedures and documentation, shipping terms and intcoterm 2000 (for sales support officer)
A competitive remuneration package that commensurate with qualifications and experience will be offered to the right candidate. Interested individuals can email with confidence to elite_appln@yahoo.com.sg
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