What's it like to be an Applications Analyst?
Applications Analysts ensure that a company's software and technology systems run seamlessly. They act as intermediaries between technology and business by evaluating, implementing and maintaining software applications to meet operational needs. Their roles may include troubleshooting issues related to software application updates, as well as working closely with cross-functional teams for increased productivity. Applications Analysts can be found across industries — from healthcare and finance to manufacturing — contributing their analytical thinking, technical knowledge and problem-solving abilities to allow business applications to run effectively.
Tasks and duties
- Evaluating existing software systems and suggesting improvements.
- Gathering user requirements and translating them into technical specifications.
- Configuring, customising and testing software applications.
- Troubleshooting and resolving application issues.
- Collaborating with developers, users and other stakeholders.
- Training users on new software features and functionalities.
- Managing software updates, patches and upgrades.
Becoming an Applications Analyst requires a blend of technical knowledge, problem-solving abilities and relevant experience.
Complete a relevant bachelor degree. To develop the necessary expertise in software development, systems analysis and technology fundamentals, pursue a degree in computer science or information technology as this will give you a solid grounding.
Advance your technical capabilities by building skills in relevant programming languages, database administration and software testing. Become familiar with platforms relevant to your field, such as System Applications and Products (SAP), Oracle or Salesforce.
If you want to gain real-world experience and expertise, look for internships or junior positions with IT departments or technology companies. Such roles provide practical experience with real applications.
Consider completing relevant certifications. Certifications such as Certified Application Support Analyst or Computing Technology Industry Association (CompTIA) IT Fundamentals can enhance your emplyability.