Cashier
What's it like to be a Cashier?
Cashiers are customer service representatives who are typically stationed at the front of a store to process customer transactions. They take payments in exchange for goods or services, scan items and process returns and exchanges. Cashiers typically work on a roster schedule which can include flexible working arrangements.
Tasks and duties
- Working the cash register or other point-of-sale systems to process payments.
- Welcoming customers, answering queries and providing quick solutions or directions.
- Redeeming coupons and stamps.
- Processing returns and exchanges.
- Scanning items to be bagged.
- Reconciling sales receipts.
- Reporting issues about product defects or issues with equipment.
How to become a Cashier
You don’t need a formal qualification to become a Cashier. However, a good grasp of mathematics is usually required.
Consider finishing at least a secondary school certificate.
Pursue on-the-job training at your chosen retail or grocery store.
Generally, you don’t need certifications for a cashier role. However, some companies do require that you undergo their certification programs before you start. These programs typically include sections on basic customer conflict resolution, training on software functions and everyday cashiering operations.
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