Office Manager
What's it like to be an Office Manager?
Office Managers ensure an office’s smooth functioning by maintaining its operations and developing systems for office inventory, budget analysis, organising files, events scheduling and other administrative functions. They lead other administrative team members, such as Office Clerks and Administrative Assistants, and delegate office tasks among them. Office Managers liaise between senior managers and department leaders by relaying new office guidelines to improve work productivity and efficiency.
Tasks and duties
- Ensuring that administrative staff are meeting performance goals.
- Answering customer queries and delegating them when necessary.
- Developing office budgets and monitoring staff compliance.
- Preparing reports and presenting them to upper management.
- Keeping track of office supplies.
Some Office Managers may personally welcome office visitors and answer phone calls on stakeholder queries. They may also supervise the hiring, training and development of administrative staff.
How to become an Office Manager
A tertiary qualification may be beneficial when applying to become an Office Manager. Leadership experience may also be preferred.
Complete a tertiary qualification. Many employers prefer candidates who have completed a bachelor degree in business administration, business management or a related field.
Get work experience. You could start off in an entry-level role such as Office Assistant, Office Clerk or Receptionist.
After gaining experience as an Office Manager and advancing your skills, you could pursue more senior roles such as Chief Administrative Officer or Operations Director.
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Skills and experience employers are looking for
