Operations Manager
What's it like to be an Operations Manager?
An Operations Manager is in charge of overseeing all activities that make an organisation functional. They often monitor and evaluate processes involving various departments such as human resources, information technology and accounting. Operations Managers look at how different teams work together to develop and implement measures that boost workplace efficiency and productivity. Aside from monitoring current policies and practices, they look for ways to improve work culture so that staff are motivated. They also prepare and present reports on business operations to senior managers.
Tasks and duties
- Developing and evaluating current workflows and procedures.
- Supervising and supporting different departments to ensure they meet company standards.
- Participating in long-term planning to help set business goals.
- Facilitating inter-department coordination and communication to improve efficiency.
- Studying each department’s budget to manage expenditure and increase profit.
- Contributing to employee recognition programs.
- Meeting with senior managers to ensure policies are aligned with the company vision.
How to become an Operations Manager
Operations Managers need a broad range of business and leadership skills that can be learned through a relevant degree and extensive experience.
Complete a degree in business administration, business management, finance or a related field.
Gain experience. Operations Manager is a senior position that requires many years of work experience leading people and processes. Experience in human resources, administration, customer service and accounting may be beneficial.
Consider completing a postgraduate degree in business administration or management to develop a broader set of advanced skills for the role.
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