What's it like to be a Manager?
Managers delegate work to employees, oversee projects, communicate business updates and prioritise work. Their main goal is to support team members to achieve goals by ensuring they have the information and resources they need to succeed. Many successful Managers have excellent communication, interpersonal, leadership, coaching and conflict resolution skills. They can analyse processes and information, identify problems and trends, and develop effective solutions and strategies.
Tasks and duties
- Delegating responsibilities and evaluating employee performance.
- Hiring, training, motivating and coaching employees.
- Resolving conflicts or complaints from customers and employees.
- Organising team roles and workflows.
- Creating progress reports for senior leaders.
- Ensuring staff members follow company policies and procedures.
You usually need a degree and extensive leadership experience to become a Manager. Depending on the industry you work in, you may also be required to have technical skills and knowledge to support your team.
Complete a bachelor degree in business, management or a related field.
Gain experience in your chosen industry to learn business and technical skills. You could start off in a role that supports the work of a Manager.
To advance your career, consider completing a masters degree in business, business administration, management or a related field.