What's it like to be a General Manager?
General Managers monitor daily operations and are tasked with overseeing almost every facet of a business. They monitor manpower, budgets, and operations, keeping tabs on multiple things at once. General Managers then make suggestions to increase profits, sales, and marketing; all of which require strong decision-making skills. They also formulate overall strategy and set the tone of company culture in how they manage people.
Tasks and duties
- Overseeing day-to-day operations of a business.
- Participating in major decisions such as hiring, budgeting and marketing.
- Monitoring performance of staff.
- Monitoring collective performance of teams and departments.
- Setting a proper example for the workforce.
- Implementing strategies, policies, and goals.
- Optimising expenses and budgets.
- Ensuring all employees are professional and productive.
- Recruiting and training new employees.
- Initiating methods to improve operations and performance.
- Preparing operational reports for senior management.
- Ensuring employees comply with health and safety regulations.
- Addressing employee conflict, customer concerns, and other issues.
Aside from overseeing the overall operations of a company, General Managers must also monitor divisions, teams, and departments, setting operational policies for them to follow and supervising their collective performance. An average day for a General Manager involves meetings, events, discussions, and paperwork.
It will take a number of years of experience and expertise to become a General Manager. As such, it’s recommended to attain higher education to boost your career growth.
Pursue a bachelor degree in business, finance, financial management, accounting, or any other related field.
Pursue a Master of Business Administration (MBA).
Gain at least four to six years of experience in business management or administration.
Get a job as a General Manager.