General Manager

Oversee and optimise an organisation’s operations.
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What's it like to be a General Manager?

General Managers monitor daily operations and are tasked with overseeing almost every facet of a business. They monitor manpower, budgets, and operations, keeping tabs on multiple things at once. General Managers then make suggestions to increase profits, sales, and marketing; all of which require strong decision-making skills. They also formulate overall strategy and set the tone of company culture in how they manage people. 

Tasks and duties

  • Overseeing day-to-day operations of a business.
  • Participating in major decisions such as hiring, budgeting and marketing.
  • Monitoring performance of staff.
  • Monitoring collective performance of teams and departments.
  • Setting a proper example for the workforce.
  • Implementing strategies, policies, and goals.
  • Optimising expenses and budgets.
  • Ensuring all employees are professional and productive.
  • Recruiting and training new employees.
  • Initiating methods to improve operations and performance.
  • Preparing operational reports for senior management.
  • Ensuring employees comply with health and safety regulations.
  • Addressing employee conflict, customer concerns, and other issues.

Aside from overseeing the overall operations of a company, General Managers must also monitor divisions, teams, and departments, setting operational policies for them to follow and supervising their collective performance. An average day for a General Manager involves meetings, events, discussions, and paperwork. 

How to become a General Manager

It will take a number of years of experience and expertise to become a General Manager. As such, it’s recommended to attain higher education to boost your career growth. 

  1. Pursue a bachelor degree in business, finance, financial management, accounting, or any other related field. 

  2. Pursue a Master of Business Administration (MBA).

  3. Gain at least four to six years of experience in business management or administration. 

  4. Get a job as a General Manager. 

Compare your salary

Find out how your salary compares with the average salary for General Managers.
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Latest General Manager jobs on JobStreet

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Skills and experience employers are looking for

Having the right skills and experience can make you an in-demand applicant. General Manager employers on JobStreet are looking for job seekers with expertise in the following areas.
Profit and Loss
Food and Beverage Services
Commercial Acumen
Team Leadership
Business Management
Open Minded
Conceptual Thinking
Interpersonal Sensitivity
Results Focused
Team Work
Business Administration
Customer Service
Strategic Thinking
Microsoft Office
Problem Solving
Self Motivation
Source: JobStreet job ads and JobStreet Profile data
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