Office Clerk
What's it like to be an Office Clerk?
Office Clerks perform a wide range of administrative duties, from answering phones and organising files to managing schedules and handling correspondence. An Office Clerk's work is crucial for maintaining order and ensuring that other staff members can focus on their responsibilities. To excel in this role, you need excellent organisational skills, attention to detail and the ability to multitask. Communication and computer skills are also vital, as you'll often interact with colleagues and use various software tools.
Tasks and duties
- Answering phones and directing calls to the appropriate person or department.
- Sorting and distributing incoming and outgoing mail and packages.
- Maintaining and organising paper and electronic files.
- Scheduling appointments and managing calendars.
- Assisting with basic bookkeeping tasks, such as data entry and invoice processing.
- Drafting and proofreading documents, including emails and reports.
- Ordering and managing office supplies and equipment.
- Collaborating with colleagues on administrative projects.
How to become an Office Clerk
Becoming an Office Clerk typically requires a diploma or equivalent. Certain certifications and soft skills can enhance your employability and help you advance in your career.
Start with a diploma or GED. This serves as the foundation for entry-level office positions. It demonstrates your basic education and eligibility for office roles.
Familiarise yourself with common office software such as Microsoft Office. Skills in word processing, spreadsheets and email are essential. Most office tasks involve computer use, and computer literacy is a fundamental requirement.
While not mandatory, obtaining a certification in office administration can make you a more attractive job seeker. Consider programs like the Certified Administrative Professional (CAP). Certification showcases your commitment to the profession and verifies your skills.
Skills and experience employers are looking for
